DescriptionQuality & Governance Manager | Spire Alexandra | Private Hospital | Full time, Permanent | Chatham, Kent
Spire Alexandra Hospital has an exciting opportunity for a Quality & Governance Manager to join their dedicated team. The successful applicant will work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
Spire Alexandra Hospital offers world-class care and is part of one of the UK’s most respected private hospital groups. We offer fast access to high-quality healthcare, from consultations and advanced diagnostics to personalised treatments and expert aftercare.
Duties and responsibilities:
- To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.
- To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).
- Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.
- To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
- To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
- To promote and facilitate effective and timely lines of communication within the teams, building relationships with all customer groups, and effecting delivery of actions.
Who we're looking for
- Registered with NMC or HCPC is desirable
- Relevant clinical qualification desirable, however not essential if equivalent experience in quality improvement or clinical governance experience can be demonstrated.
- Previous experience operating at senior level
- Experience of undertaking clinical audits
- Experience of undertaking Root Cause Analysis
- Attended and obtained recent PSIRF training
- Quality Improvement (QI) or Project Management qualification/training.
- Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.
- Good facilitation and interpersonal skills
- Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail
Contract: Permanent
Hours: Full-time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform – discount and cashback for over 100 retailers
- Free annual Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on charlotte.oliver@spirehealthcare.com
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications