Director, Healthcare Nondiscrimination and Compliance

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 

• Student Loan Repayment Assistance & Reimbursement Programs 

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, and leadership programs  
• And more

The Director, Nondiscrimination in Healthcare Services & Compliance position will dually report to the Emory Healthcare (EHC) Chief Compliance Officer and Vice President of Health Equity and will be responsible for performing ongoing activities to ensure compliance with applicable nondiscrimination and access to healthcare services laws, rules, and regulations.

This leader will work to create an inclusive environment for all patient populations who seek care at EHC regardless of status, i.e., race, color, national origin, sex, disability, age, religion or exercise of conscience.

Key Responsibilities & Duties:

• Work collaboratively with leadership on investigating patient-related discrimination allegations and complaints that may be raised by patients and staff members.
• Responsible for tracking progress, filing all necessary reports, and providing consultative services, as needed.
• Serves as the principal manager and coordinator for EHC programs, policies, and procedures relating to the promotion of opportunities for persons with disabilities.
• Develops, tracks, and analyzes, data and metrics to inform EHC leadership of status of risks related to anti-discrimination and access to healthcare services.

• Ensures EHC policies, procedures, and written materials are current and reflective of updates to state and federal laws and regulations as well as best practices relating to nondiscrimination and access to healthcare services.
• Designs and participates in the development of presentations and training materials for providers and staff on the provision of applicable nondiscrimination regulations and requirements for accommodations.
• Ensures that EHC polices and information are readily available for access by employees, patients, and the general public.
• Performs additional departmental compliance and privacy operations-related duties, as assigned.

The ideal candidate for this position will possess:

• Experience leading and coordinating institutional compliance.
• In-depth knowledge of key legislation related to nondiscrimination and disabilities including the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, the Affordable Care Act - Section 1557 and other relevant federal and state laws.
• Demonstrated commitment to diversity and inclusivity.

Knowledge, Skills, & Abilities requirements:

• Ability to work on a team and work independently, when needed.
• Ability to adjust to changing work demands and multi-task. Ability to build relationships, establish collaborative partnerships, and work with a wide range of constituencies with diplomacy and tact.
• Ability to lead discussions to consensus.
• Excellent writing, communication, interpersonal, problem solving and analytical skills.

Education & Experience requirements:

• Minimum of 5 to 7 years of experience in a healthcare organization, academic medical setting or complex environment.
• Masters(MA or MS) in Health Policy, Law, or Administration or Juris Doctorate (JD) degree, preferred.

Minimum Qualifications:

• Minimum of 5 to 7 years of experience in a healthcare organization, academic medical setting or complex environment.
• Masters (MA or MS) in Health Policy, Law, or Administration or Juris Doctorate (JD) degree, preferred.

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. 
 
ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.