Compliance Coordinator

Who We Are:

The Academy of Learning Career College (AOLCC) is committed to creating a supportive and inclusive environment for adult learners to pursue their educational goals. As a leading educational institution, AOLCC offers a wide range of programs and courses. We are currently seeking dedicated Compliance Coordinators to join our team at the Kitchener Campus.

Position Overview:

As a Compliance Coordinator, you will play a crucial role in ensuring that our organization adheres to relevant laws, regulations, and internal policies. You will be responsible for monitoring, implementing, and improving compliance measures across various departments and functions within the college. Your attention to detail, strong analytical skills, and knowledge of compliance frameworks will contribute to maintaining a high standard of ethical conduct and operational efficiency.

Key Performance Indicator(s)

The development and delivery of quality programming that has a retention and graduation rate of a minimum of 80%. To further ensure that all employees meet Ministry standards with respect to curriculum, program delivery, and Ministry procedures. End to End responsible for Ministry compliance and audit.

Responsibilities

• Keeping student contacts up-to-date and maintaining student files.
• Preparing student action plans to remain compliant with ministry and OSAP guidelines.
• Supporting the finance team in the timely withdrawal process and accounts with refunds.
• Guiding student services on action items as per the student requirements - such as study plans warning emails, withdrawals, restarting, postponing, etc.
• Organize weekly student activities on a rotation basis.
• Supporting management team with different audits and KPI reports.
• Support with the development of documentation (i.e student handbooks).
• Monitoring the Independent Learning System (ILS) areas for students in need of academic assistance.
• Answering and prioritizing all student queries quickly, clearly, patiently and accurately.
• Enforcing all Academy of Learning policies fairly, consistently and immediately.
• Maintaining the college's reputation as a trusted and reliable educational institution, while exercising expertise and guidance with assisting our staff members in navigating compliance matters effectively, fostering a culture of accountability and integrity.

Qualifications

• Bachelor's degree in a related field (e.g., business administration, law) or equivalent work experience.
• Solid understanding of relevant laws, regulations, and compliance frameworks.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to prioritize tasks effectively.
• Exceptional written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in using relevant software and tools

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

We thank all the candidates for your time and interest in applying for the position. However, only those selected for the interview will be contacted.

AOLCC is an equal opportunity employer and encourages women, Aboriginal people, person with disabilities and member of visible minorities to apply. We seek to hire individuals with diverse characteristics, background and perspectives. We strongly believe that world class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion and disabilities but enrich itself through these differences.

AOLCC is committed to providing employment accommodations in accordance with the Ontario Human Rights Code, and Accessibility for Ontarians with Disabilities Act, 2005 (AODA). AOLCC will provide accommodations to job applicants with disabilities throughout the recruitment process, please notify us and we will work with you to meet your needs.