Compliance and Quality Assurance Manager

Summary:  This position will provide administrative and clinical leadership assistance. This

position provides a broad range of continuous quality improvement and assurance activities. The

CQAM ensures the efficiency in meeting compliance with federal, state, local laws, and agency

requirements.

Essential Duties and Responsibilities include the following.

• This position requires independent supervision reporting directly to the Division Director.
• Represents the Supports Coordination Unit on the agency quality improvement committee.
• Develop and implement an annual quality improvement and risk management plan for the unit.
• Represents the Supports Coordination Unit at county quality committees/workgroups and IM4Q meetings.
• Coordinates agency compliance and efforts with the state IM4Q and pre survey
• process.
• Conducts Audits of consumer/SC casework to assess and ensure compliance with agency, county, state, and federal requirements. Coordinate annual county and federal audits.
• Compiles and interprets data analysis for monthly and quarterly reports. Meets with Unit Manager and Director to discuss analysis, trends and recommendations
• Identifies and reports gaps in service delivery system as part of the Management Unit.
• Monitors and develops tracking for ISPs and Waiver monitoring. Create compliance tools to assist supervisors in effective tracking of these services.
• Oversee, develop, and conduct training for all new hires and existing staff within the Support Coordination Unit, ensuring compliance with the required ODP training curriculum and ongoing annual training requirements.
• Assist in the development of Policy and Procedures consistent with agency, county, state reporting requirements and train staff in incident management policy.
• Assist in the preparation and coordination of internal/external Audits and Self-Assessment activities.
• Obtain and maintain a ODP Quality Management Certificate
• Perform other duties and responsibilities as they relate to the overall enhancement of program service delivery.
• Other duties as assigned.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

The Consortium is an EOE/Veterans/Disabled/LGBT employer.

The Consortium is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Master’s degree with a major coursework in Social Work, Education, Human Services, Counseling, Psychology, or other related social sciences; and three years of experience in the mental health field.