Senior Telecoms Compliance & Regulation Manager

Company Description

Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!

We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you. 

Got your attention? Read on…

We put people first. It’s all about you..

We’ve got a fantastic opportunity for an experienced Compliance professional to lead the regulatory and compliance strategy for the Telecommunications services at UW business. This role is broad in scope allowing you to work across compliance, regulation, policy and public affairs with a view to supporting the ongoing growth of our Telco business.

To be successful in this role you will possess a deep knowledge of Telco regulations with direct experience working with Ofcom and other regulatory bodies, and the ability to implement, embed and supervise effective compliance across a growing and dynamic business. We’re continuing to scale at pace so you’ll be focused on developing a best-in-class compliance approach to support the business as it grows.

This is a hybrid role working from  our Central London hubs 2 days per week.

We work together. Your team and the people you will work with…

This role will report directly to the Legal & Compliance Director. You'll form part of a high performing Regulatory leadership, working closely with colleagues in the Energy and Financial Services space. Your key stakeholders internally will be the Telecoms Director and Telecoms management team who you will have daily interaction, as well as the Customer & product teams more broadly.

You'll have direct line management responsibility for a Billing Approval Manager.

We deliver progress. What you’ll do and how you will make an impact.

This is a rare opportunity to join a high-performing team in a fast-growth business that's challenging the status quo when it comes to utilities. You'll deliver impact from day one, taking ownership of the regulatory and compliance strategy and frameworks for our growing Telco business. 

What you’ll do

• Developing and leading our telecom regulatory and compliance strategy, working closely with the Telecoms Director, General Counsel and our telecoms management team to provide strategic, business focused advice to help us meet our regulatory and business requirements and provide a great service to our customers. 
• Working effectively with members of the internal regulatory, compliance and legal teams, you will develop and manage our second line regulatory and compliance  framework being responsible for providing regulatory compliance, reporting and quality assurance, including reporting annually to our Group Audit & Risk Committee.  
• Providing guidance and support to stakeholders across the business to ensure that a proactive culture to telecoms regulation flourishes within our business. 
• Represent our views and interests with Ofcom and Government departments as well as building and managing our relationships with key industry bodies
• Preparing and managing mandatory audits regarding Ofcom’s Metering & Billing direction. 
   

So why pick UW?

We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits: 

• An industry benchmarked salary. We’ll share it during your first conversation.
• Share Options and a Save as You Earn scheme.
• Hybrid working, with 2 days in the office. (We’re definitely open to discussing flexible working arrangements)
• Electric Car salary sacrifice scheme through Tusker
• Discount on our services and you get our coveted Cashback Card for free. You’ll also get access to 100s of rewards and discounts through Perkbox
• A matched contribution pension scheme and life assurance up to 4x your salary. You can also access free mortgage advice and a financial wellbeing tool.
• Family-friendly policies, designed to help you and your family thrive.
• Discounted private health insurance, access to an Employee Assistance line and a free Virtual GP. Our wellbeing app Unmind supports your mental health.
• Belonging groups that help UW shape an even more inclusive future.
• A commitment to helping you develop your career journey through learning, coaching and new experiences

Apply here!  

You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!

Claire Fennell will be your point of contact throughout the recruitment process.

Additional Information

Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.

Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.