Senior Compliance Associate

About the Company

Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.

LRC at Valon 

The LRC (Legal, Risk, and Compliance) organization at Valon is responsible for advising our company on the various legal, regulatory, and contractual provisions that impact the business. Our team members partner closely with our operations and technology teams to provide the applicable legal, compliance, and risk frameworks that help inform our business strategies. The LRC team is also responsible for managing and responding to regulatory, client, and investor audits and examinations. As a member of the LRC team, you will work closely with internal colleagues and state regulators to coordinate, track, and complete regulatory reports, manage company and MLO licenses and registration renewals. 

About this Role

We are looking to add an experienced Senior Compliance Associate to our Compliance team. In this role, you will be responsible for leading the implementation, coordination, and administration of Valon’s Vendor Management Program. This position will coordinate with IT, Security, Legal, Compliance, Risk, and Operations partners to manage the risk of all third-party vendor relationships. This role will be responsible for the third-party vendor management strategy, enhancement to the oversight program, ongoing monitoring, and reporting.

In this role, the individual will provide support in evaluating vendor risks, assessing the risk of new vendor relationships, ongoing monitoring of existing vendor relationships, and escalating and resolving vendor issues and conflicts. Valon is seeking to redefine the homeownership experience by building better technology. To that end, we expect this individual to have knowledge of operational processes, industry standards and trends, and be excited to find new ways to automate control monitoring and evaluation of vendor relationships.

Valon is looking for someone who is ready to roll up their sleeves and dive into the weeds. The right candidate is extremely detail-oriented, has excellent organizational and leadership skills, and thrives in a fast-paced, dynamic environment. This role requires someone who can work independently as well as collaborate with teams throughout the company.

Responsibilities

• Manage day-to-day responsibilities over Valon’s Third Party Vendor Management Program
• Work cross-functionally with finance, security, legal and compliance to complete vendor risk assessments for each vendor
• Coordinate and conduct annual vendor reviews and evaluations
• Develop and enhance vendor scorecard process and system
• Identify and escalate performance issues with vendor relationship owners
• Streamline and execute on due diligence and onboarding processes for vendors
• Develop and maintain a deep understanding of industry and regulatory trends in the third-party vendor management space
• Work closely with other departments, including operations, product, security, legal, compliance, and engineering, to effectively monitor vendor performance

Ideal Background

• Deep understanding of the mortgage servicing and fintech industries, including regulatory compliance and risk management
• Previous experience overseeing and implementing a third-party vendor management program
• Experience or familiarity operating industry vendor management tools
• Experience setting up scalable and efficient operational processes
• Experience creating and drafting policies, procedures, and control documents
• Excellent communication and collaboration skills with the ability to work cross-functionally and at all levels of the organization
• Strong problem-solving skills and the ability to drive complex projects to completion

Minimum Qualifications

• Deep understanding of third-party vendor risk management
• Excellent attention to detail
• Ability to operationalize and scale oversight reporting and processes

Benefits

• Compensation: Competitive salary ($74,375 - $100,625) and the option to partake in our performance bonus program and 401k plan
• Health & well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, a One Medical membership, and a Talkspace subscription to provide mental health support
• Food & meals: In-office snacks and drinks, Bagel Fridays, and regular food trucks on premise
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
• Grow together: Company-wide orientation for you to successfully onboard alongside other learning and development opportunities, including regular review cycles that feature 360 degree feedback
• Play together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
• Generous time off: 17 days paid time off, sick days, and 11 company holidays