Risk and Compliance Analyst

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE

We’re looking for a curious, analytical and determined Risk and Compliance Analyst to join our Risk and Assurance team. You will be working with our Risk Managers and a wide range of business stakeholders to ensure that our internal controls are owned, documented, measured, reviewed and maintained.

Responsibilities:

• Arrange and coordinate team meetings and group committees, including preparing agendas, taking minutes, tracking actions, and following up with relevant stakeholders

• Manage and coordinate the mandatory training programme and policy attestations for all Smart employees. Oversee timely completion and accurate tracking of training modules and attestations across the organisation

• Maintain and manage Smart’s central policy register. Oversee the annual policy review cycle to ensure policies are reviewed, updated, approved, and communicated in line with internal governance requirements

• Manage the end-to-end process for Smart’s annual insurance renewals, liaising with internal stakeholders and external providers to ensure adequate and timely coverage across the business

• Support Risk Managers and the Director in their day-to-day activities, including drafting, formatting, and maintaining documents, reports, presentations, and other relevant materials

• Support client-driven information requests, including the completion of due diligence questionnaires and the ongoing maintenance of client-facing risk and compliance documentation

• Assist Risk Managers with compliance activities related to Smart’s SOC 2 and ISO 27001 certifications, particularly around the maintenance and documentation of control frameworks

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• You will have strong organisational and planning skills, with the ability to prioritise and multitask

• You may be a recent graduate, or have a few years’ experience of supporting a team or managing processes

• You will have excellent written and verbal skills

• You will be proactive and solution-orientated, using your initiative to improve processes

• Experience of producing data, documents and presentations is an advantage

• You will be great with detail and strong problem solving skills

• You will enjoy learning about other teams and be driven by a desire to make a contribution to great outcomes

• You will be confident in communicating with all kinds of internal and some external stakeholders

• You may have developed these skills in PMO, Risk Management, Compliance, Assurance or ITIL or Agile environments

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

• 25 days’ holiday per year, increasing with length of service.

• £500 annual training budget to spend on your professional development

• Extensive private healthcare, including dental, eyecare and EAP

• Enhanced sick leave (three months’ pay per year)

• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)

• Death in service insurance cover

• Fully-paid five-week sabbatical after five years of employment

• In office wellbeing, such as manicures, massages and barbers. 

• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.