Part-Time Vendor Compliance Intern (French)

About Us:

We exist to modernize the way that vendors and property managers work together. We do this by building industry-specific vendor management & procurement software that connects over 6,000 buildings & 50,000 vendors in a single marketplace. We improve efficiency & reduce cost for property managers while driving new business to vendors across the continent. 

We’re one of the fastest-growing Toronto startups, a certified “great place to work,” and in 2023 recognized as one of the Best Workplaces in Canada . VendorPM is backed by world-leading SaaS & PropTech funds, including; Bessemer Venture Partners, the former CEO of Twitter, Real Estate leaders,  Prudence VC & Navitas Capital. 

Our team is passionate about growth, innovation, and collaboration - if you are passionate about making an impact and putting in the work to get there, you’re likely a great fit for our team!

The Role

We are seeking a proactive and detail-oriented Part Time Vendor Compliance Intern (French-Speaking) to support our French-speaking vendor base in Quebec. In this role, you'll assist vendors with compliance documentation, including verifying French-language Certificates of Insurance (COIs), and provide responsive customer support via email, phone, and chat.

What you’ll be doing

• Provide customer support to French-speaking vendors through email, phone, and live chat.
• Review and verify French-language Certificates of Insurance (COIs) to ensure compliance with property management requirements.
• Assist vendors with understanding compliance requirements and uploading necessary documents.
• Respond promptly to inquiries, troubleshooting issues related to compliance and documentation.
• Collaborate with the Customer Success team to improve compliance processes and vendor engagement.

What we are looking for

• Fluency in French and English (written and spoken).
• Currently pursuing or recently completed a degree in Business, Communications, or a related field.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with customer service or administrative support is an asset.
• Familiarity with compliance processes or insurance documentation is a plus.

What’s In It For You

• Key position at a rapidly growing, venture-backed firm.
• The ability to work-from-home
• Engaging team events to foster camaraderie.
• Collaborative and close-knit team environment.

Compensation:

Minimum Wage - $23/hr

Hours:

Part-time (20 hours per week)