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Compliance & Governance Assistant

Serverfarm
Full-time
On-site
London, United Kingdom
Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center capacity that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companies’ continued transition of data workloads and storage to the cloud.
 
Serverfarm has integrated innovation, sustainability and digital transformation into its mission and culture. Serverfarm developed in 2009 out of a need in the market to help customers become more efficient as capacity demands and data management challenges grew. The Serverfarm team began purchasing data centers from customers and leasing back the portion they needed. This strategy transitioned the company from a data center real estate owner into a data center developer and operator, resulting in a growing international portfolio of state-of-the- art facilities.
 
In 2015, Serverfarm developed its award-winning service platform InCommand with the goal of bringing together the three main elements of a data center: real estate, electrical and mechanical infrastructure, and the IT environment. This portal-based solution combines people, process, and platform, creating a cloud-like experience for data centers. Serverfarm delivers its sustainable Data Center Managemen t as a Service (DMaas) approach at more than 750 locations across forty-five countries.

The Compliance & Governance Assistant supports the organization in ensuring adherence to legal, regulatory, and ethical standards. This role is crucial in maintaining compliance frameworks, assisting with governance processes, and providing administrative support to ensure the organization operates with integrity and accountability.

Key Responsibilities

    • Compliance Support:
    • Assist in the development, implementation, and monitoring of compliance policies and procedures.
    • Assist with regular audits to ensure compliance with internal and external regulations.
    • Maintain compliance documentation and records, ensuring they are accurate and up to date.
    • Monitor regulatory updates and support the implementation of necessary changes to policies and practices.
    • Governance Assistance:
    • Support governance activities, including preparing for meetings, recording minutes, and following up on action points.
    • Assist in drafting and maintaining governance documents, such as codes of conduct and policies.
    • Ensure timely submission of statutory filings and other governance-related documentation.
    • Risk Management:
    • Contribute to risk assessments and maintenance of the organization’s risk registers.
    • Monitor and report on compliance risks and potential governance issues.
    • Training and Awareness:
    • Help in organizing training sessions on compliance and governance matters for staff and subcontractors.
    • Prepare and distribute communication materials to promote compliance awareness within the organization.
    • Administrative Support:
    • Provide general administrative support to the Compliance & Governance team, including scheduling meetings, scheduling audits, managing correspondence, and maintaining records.
    • Assist in preparing reports and presentations for internal and external stakeholders.
    • Liaise professionally with customers and third parties
    • Work closely with other business functions, including IT, Finance and Operations.

    • Qualifications and Skills:
    • Essential:
    • Good understanding of compliance and governance principles.
    • Excellent planning and organizational skills.
    • Knowledge of risk management practices.
    • Proficient in Microsoft Office Suite (SharePoint, Word, Excel, PowerPoint and Outlook).
    • Strong communication skills, both written and verbal (in English) with a high level of literacy and numeracy and attention to detail.
    • Ability to handle sensitive and confidential information with integrity.

    • Desirable:
    • Education in Business Administration, Law, Governance, or a related field.
    • Experience in a compliance, legal, or governance role.
    • Familiarity with regulatory frameworks and industry standards such as ISO, SOC & PCI DSS
    • Experience working within the Datacentre industry

    • Personal Attributes:
    • Proactive and self-motivated with the ability to work independently.
    • Analytical mindset with problem-solving abilities.
    • Strong interpersonal skills to collaborate effectively with various teams.
    • Commitment to ethical practices and continuous improvement.
    • Ability to escalate all concerns and issues appropriately.

    • Other Attributes:
    • Languages: Dutch, Hebrew, Finnish
    • Ability to be vetted to NPPV3 in the UK
    • Can work remotely
£28,000 - £35,000 a year