Associate Director, Operational Risk Management, Finance (P4)
Healthcare of Ontario Pension PlanWhy you’ll love working here:
high-performance, people-focused culture
our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).
optional post-retirement health and dental benefits subsidized at 50%
yoga classes, meditation workshops, nutritional consultations, and wellness seminars
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Job Summary:
The Associate Director role will support the Senior Director in continuing to evolve the Operational Risk Management program for the Finance Division. This role will be responsible for promoting a strong risk culture by identifying and collaborating with business partners to mitigate key operational risks in the Finance Division. The Associate Director will support the execution of key Operational Risk programs in the Finance Division and using their expertise and best practices, will develop, recommend, and collaborate in implementing program enhancements. The role requires strong knowledge of Operational Risk programs, strong communication skills, and the ability to interact with all levels and employees across the Finance Division.
The level of complexity and the speed of change within the Finance Division has increased and will continue to do so as the Finance Division continues to evolve to support the various functions across the organization. As a result, there is a need for an experienced operational risk professional with investment / capital markets experience to provide the necessary leadership and oversight to support the Finance Division.
This role will report to the Senior Director, who leads the ORM program for the Finance Division. The ORM program will serve as an umbrella for various risk programs such as vendor risk management, data and records retention, data classification and business continuity management.
The Associate Director role will provide the requisite leadership and expertise. This involves working with the Senior Director in designing the program, defining strategy, setting guidelines, and the design, implementation, and maintenance of Finance's Operational Risk framework. It also involves research and the sharing of 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division. The role will require collaboration across the Finance Division, to gain an understanding of key business and IT processes, to identify key operational risks and mitigating controls and to negotiate and manage remediation plans, as necessary. This role will require close collaboration with the Risk division to design, develop and implement new Operational Risk programs at HOOPP.
What you will do:
Support the design, development, implementation, documentation, and maintenance of a fulsome Operational Risk Management program for the Finance Division.
Support the Senior Director in managing existing operational risk activities and programs for the Finance Division, such as Vendor Risk Management, Data Classification, Data and Records Retention and Business Continuity Management. Identify opportunities to design and implement enhancements to these existing operational risk activities and programs.
Lead discussions with Finance vendor managers for new and existing vendor relationship and ensure that there is a consistent approach to assessing, onboarding, managing and terminating vendors. This includes working closely with the IT Vendor Risk Management team to assess technology and cyber security risks associated the vendors.
Collaborate with the Risk Division to influence the design, development and implementation of the enterprise-wide Operational Risk programs. This includes leveraging expertise and knowledge of the Operational Risk programs to influence how they are implemented at HOOPP.
Support the Senior Director in managing the implementation of the Operational Risk programs for Finance, such as Operational Event Reporting, Key Risk Indicators, and Deep Dives.
Develop the Risk and Control Self Assessments program for the Finance Division. This includes leading and reviewing the scope of the control environment and collaborating with the ICFR team to avoid risk and control duplication.
Identify new operational risk activities, as required by Finance, and make recommendations on the design, development, implementation, and maintenance of these activities to the Senior Director.
Foster an enhanced compliance and risk culture by acting as an ambassador for the Operational Risk Management program in Finance.
Develop and maintain relationships with key stakeholders across the Finance division. Obtain and maintain a strong understanding of operational processes, risks and controls across Finance and offer operational risk advice and guidance.
Leverage industry best-practices and expertise on areas of controls and risk, along with business knowledge, to provide support to the Finance Division. This will be achieved by identifying potential areas of vulnerability and risk and working with the process owners to develop corrective action plans.
Support Finance initiatives and act as the subject matter expert in the design of operational controls to mitigate risks.
Support the Senior Director in the preparation of periodic reports including quarterly Enterprise Risk Management Reports to the Board and ad hoc reports with recommendations to Senior Management.
Develop and facilitate education sessions to allow stakeholders to develop an understanding of the design and implementation of operational controls for their area.
Conduct research and share internal and external 'best practice' principles to ensure consistent standards and practices are applied across the Finance Division.
Stay abreast of industry developments, innovations and best practices and assess the applicability and impact to Finance.
What you bring:
University Degree in business / finance / commerce
CPA designation: CPA, CA is preferred
Autonomous and highly motivated with the ability to multi-task productively and to work independently, as well as collaboratively in a team environment; share information, support colleagues and encourage participation
Ability to establish and maintain strong effective working relationships at all levels and influence people from different levels of the organization
Strong analytical and problem-solving skills with the ability to think critically, innovate and drive change
Ability to learn new concepts and drive strategic direction
Strong business acumen and broad-based business skills which include but are not limited to project management, ability to grasp strategy, governance, compliance and systems
Attention to detail while maintaining a big picture view of issues
Excellent organizational and time management skills with the ability to work concurrently on multiple assignments under pressure and meet conflicting deadlines
Excellent verbal and written communication skills, with the ability to present issues of varying complexity to a wide variety of audiences effectively
At least 8-10 years of progressive experience in the Finance and / or Investment industries and a minimum of 5-8 years of experience in operational risk.
Experience in Audit and/or consulting experience in a public accounting firm is preferred
In-depth industry knowledge of the COSO framework and “best-practices” for operational controls
Knowledge of the pension industry and associated processes and controls (including pension payroll and contributions)
Proven ability to independently identify, understand, document and monitor operational controls, critically assess the effectiveness of operational controls and make recommendations for improvement to support back office, middle office and finance functions
Proven ability and strong knowledge in vendor management and business continuity management
Proven ability to think critically and desire to innovate, drive change, and challenge the status quo
Strong service orientation and proven ability to meet concurrent deadlines in an environment of multiple priorities.
Demonstrated capability in interacting with auditors
Ability to work independently and with minimal supervision