Assistant Director, Parking and Code Compliance

JOB SUMMARY:

This executive-level position reports directly to the Department Director and is responsible for assisting with the administration and coordination of services related to various functions within the Parking and Code Compliance Department. The employee must demonstrate significant initiative and exercise independent judgment to address and resolve issues as they arise, ensuring that departmental operations remain effective, efficient, and safe. Responsibilities require the use of considerable independent judgment in implementing, interpreting, and applying policies, procedures, contracts, and ordinances while ensuring compliance with city, state, and federal laws. The Assistant Director’s performance is reviewed through meetings, written reports, and general oversight to ensure compliance with established policies and objectives.

EDUCATION/EXPERIENCE: 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Bachelor’s Degree from an accredited college or university with major course work in public or business administration, supplemented by two (5) years of supervisory experience in municipal administration, including experience managing code compliance administration or public parking in a central business district and tourism-based area, or an equivalent combination of training and experience.
Florida Association of Code Enforcement (FACE) Levels I, II, III Certifications or 
Must obtain within twelve (12) months of hire 

Preferred:

Master’s Degree from an accredited college or university with major course work in public or business administration, supplemented by five (5) years of supervisory experience in municipal administration.

Certified Administrator of Public Parking (CAPP)

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS: 

• Valid Driver’s License: With proof of automobile insurance 
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:  

• Assist the Director in overseeing all Parking and Code Compliance staff. 
• Manage and evaluate the day-to-day operations of staff, reviewing performance and analyzing work data to produce reports and studies that support operational improvements.
• Assist the Director in developing action plans and initiatives to enhance the effectiveness of parking and code compliance enforcement, focusing on areas such as housing, dangerous buildings, business licenses, signage, and health or safety violations.
• Serve as a key liaison between the Parking and Code Compliance department and other departments, external offices, and agencies; address and resolve complex inquiries, complaints, and sensitive or controversial issues.
• Participate in the development and management of the department’s annual budget, including forecasting needs for staffing, equipment, and materials; monitor expenditures and make necessary adjustments.
• Conduct field investigations, review officer reports, and prepare criminal complaints when required.
• Prepare and oversee cases for prosecution and testify in court or at Special Magistrate hearings regarding compliance actions.
• Coordinate and participate in community outreach and educational programs related to parking and code compliance, promoting awareness and understanding of city regulations.
• Conduct organizational and operational studies, recommending modifications to enhance department programs, policies, and procedures.
• Ensure compliance with departmental goals and operational policies, staying informed on current industry trends and best practices in parking and code enforcement at both local and national levels.
• Testify as an expert witness in lawsuits involving the City, providing professional insight into parking and code compliance matters.
• Prepare plans and specifications for the optimal use of parking sites, managing the site acquisition process and preparing data for negotiations.
• Overseeing departmental solicitation bids, managing contracts, and vendor relationships to ensure compliance with organizational standards, legal requirements, and the timely delivery of services and resources.
• Attend public meetings, address City Commission requests, prepare agenda items, and make presentations to the public and City Commission.
• Positively represent the City, fostering professional relationships with colleagues, leadership, and the public, while promoting diversity, equity, and inclusion.
• Assist in the department’s Emergency Operations, including preparations, coordination during emergencies, and post-event activities to ensure departmental readiness.
• Performs related work as required. 

KNOWLEDGE, SKILLS, ABILITIES: 

• Knowledge of transportation, mobility and parking principles and practices.
• Knowledge of management principles and methods.
• Knowledge of modern principles, practices and techniques in revenue control pertaining to the parking industry.
• Advanced knowledge of procedures involved in the enforcement of codes and regulations including methods and techniques of conducting and documenting field investigations.
• Extensive knowledge of court documents including procedures for citation issuance and obtaining various types of inspection warrants.
• Extensive knowledge of and ability to apply principles and practices of organization, management and personnel relations.
• Extensive knowledge of city services and organizational structure as they relate to code compliance.
• Knowledge of municipal, state and federal parking ordinances.
• Knowledge of local geography.
• Knowledge of engineering requirements and construction methods as it relates to the parking industry.
• Knowledge of the prerequisites of court adjudication.
• Ability to interpret parking laws and regulations; to read and interpret plans, blueprints and specifications.
• Ability to analyze data processing reports associated with revenue control and expenditure reports.
• Ability to prepare and present clear and concise administrative and technical reports.
• Ability to maintain current information on recent developments, literature, and trends in the parking industry.
• Ability to respond to citizen's complaints and inquiries in an impartial and professional manner.
• Ability to schedule, assign, supervise and provide training to subordinate personnel.
• Ability to communicate effectively, orally and in writing, and to prepare concise and accurate reports and written recommendations.
• Ability to maintain effective working relationships with employees, City Officials, public agencies, and the general public.
• Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.